ChannelEngine

Status: BETA

Summary

ChannelEngine is a powerful e-commerce marketplace integrator. It connects your system of choice (e.g.: webstore, OMS, ERP, WMS) to international marketplaces and sales channels. The established connection provides full automation of your product content, offers, orders, cancellations, refunds, and returns. Its advanced features empower you to track your sales statistics, maximize your profit margins by using price and reprice rules, and broaden your reach by connecting to multiple marketplaces at the same time.

About

ChannelEngine enables seamless integration between your system and multiple marketplaces. Whether you sell on one marketplace or several, ChannelEngine provides a comprehensive view of your order statuses, inventory updates, deliveries, and returns, ensuring smooth synchronization of your e-commerce operations.

ChannelEngine equips you with the tools needed to expand to new marketplaces and regions. Key features include:

  • Automated sales tax calculations

  • Automated order invoices

  • Multiple stock locations and automated order routing

  • Content translation services
    To optimize profit margins, ChannelEngine offers a price rules feature. This allows you to automatically adjust your prices by factoring in additional costs such as marketplace fees, shipping costs, or VAT. For marketplaces that support repricing, ChannelEngine includes a built-in repricing engine. This engine helps you automatically adjust your prices based on competitor activity.

ChannelEngine empowers you to sell according to your preferred strategy, B2B, B2C, or hybrid model by giving you the right tools.

 

Features

  • Products sent via API

  • Real-time Stock Updates

  • Automated Order Import and Management

 

Establishing the Fruugo Connection

  1. Log into your ChannelEngine tenant.

  2. From the left-hand side, click Channels.

  3. Add Fruugo as a new channel.

  4. Go to the Setup page to configure the connection settings.

 

Uploading products to Fruugo

  1. Upload your product data to ChannelEngine using a product feed or the Merchant API.

  2. From the dashboard, select your Fruugo channel

  3. On the Product selection page, choose all products that you wish to sell on Fruugo.

  4. On the Categorization page, map your categories to Fruugo’s categories.

  5. On the Mappings page, map all relevant attributes for both content and offers.

  6. On the Pricing page, set up any needed price rules.

  7. On the Activation tab, start the synchronisation between ChannelEngine and Fruugo.

  8. Wait for your product content and offers to be exported to Fruugo via a scheduled task.

  9. On the Listed products page, review your listed products for any errors.

 

Webhook

Your dedicated Fruugo Integration Specialist will ask you for a webhook URL at the start of your integration. You can obtain this URL by contacting your ChannelEngine implementation specialist.

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