Retailer Support & Documentation
Welcome to the Fruugo Retailer Support & Documentation Wiki
Within the wiki you will find a range of help articles and FAQs that aid your selling on Fruugo. Included you will find information such as a user guide for the Retailer Portal, details of Fruugo's APIs, the specification for the product feed, and how to complete the shipping charge templates.
The wiki helps you finding the key information you are looking for quickly and easily within a simple help page. You can also browse by topic or do a keyword search to locate the article you are looking for at anytime.
Frequently asked questions
Retailer PortalThe Retailer Portal - https://retailer.fruugo.com/ - allows you to manage your orders easily and also answer all customer enquiries.
Customer SupportOur Customer Services team can be contacted via email@example.com for any advice and assistance you may require while managing your Fruugo orders or customer enquiries.
Payments & Invoice SupportOur Accounts team can be contacted via firstname.lastname@example.org for any advice and assistance you may require with your Fruugo payments, invoicing and reconcilliation.
Account ManagementOur Account Management team can be contacted at email@example.com for any advice on performance, sales, reporting and development.
Technical SupportOur Technical team can be contacted via the Technical Support Desk - https://fruugo.atlassian.net/servicedesk/customer/portal/1 or via firstname.lastname@example.org from your registered email address - should encounter any issues with your products, including pricing; shipping; or with your integration now your live.
- Coming soon
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