Country Configuration

Fruugo is globally available in 46 countries, allowing you to grow your business internationally regardless of where your business is physically located.

Country Configuration is a tool in the Retailer Portal, that allows you to configure and manage the countries you wish to sell your products in.

When you complete your country configuration, your products will be available for sale in the countries you have selected.

Quick Links:

What do I have to do?

Enable a country

The Country Configuration tool is found under Store Settings.

Select the country you would like to configure and use the toggle to enable the country.

Once enabled, you will see the requirements for the country setup. You can enable or disable a country at any time.

Enabled countries will have an ‘Action Required' status. This will remain until all settings have been configured or you disable the country.

Configure a country

Shipping

All countries require a valid shipping method. You can click on the ‘view’ link within the model to set up your shipping or navigate to the Shipping Manager tool (Store Settings > Shipping Manager).

• To successfully configure your shipping, you must set up at least one shipping method for the country with any available carrier.

Compliance

For selected countries such as France, Germany and Ireland, there are additional compliance requirements that must be setup. You can click the ‘view’ link within the model to set up your compliance or navigate to the Compliance Manager, EPR tool (Store Settings > Compliance Manager > EPR).

• To successfully configure your country compliance, you will need to supply a valid EPR (Extended Producer Responsibility) certificate ID for all the required EPR product categories. Fruugo are obligated by international law to obtain this information.

Tax Details

Once you have completed the steps to configure a country, Fruugo will update your tax settings. The status of the country will change to ‘Waiting for Fruugo’. This update can take up to 2 hours to complete.

Disable a country

Select the country and use the toggle to disable the country.

Your tax details will be updated to reflect the change. This can take up to 2 hours to update.

Once your tax record has been updated, your products will be unavailable in the country you have specified.

Your Shipping and Compliance information will remain unchanged and stored in the Retailer Portal.

You can enable or disable a country at any time.