Fruugo Prohibited Products Policy

The following products are prohibited on Fruugo and cannot be sold under any circumstances. Fruugo takes a zero tolerance approach to the sale or advertisement of prohibited products. You must ensure that these products are excluded from submission in your inventory feed or integration set-up. Fruugo reserves sole discretion to make the judgments on whether an individual listing is appropriate.

Listing prohibited products will be treated as a misuse of the Fruugo platform. If we identify that your account is listing and selling prohibited products on Fruugo, disciplinary action may be taken against account, including withholding your seller payments, placing your account into Holiday Mode and the permanent suspension of your account. Pursuant to Fruugo’s Retailer Terms and Conditions, Fruugo reserves the right to clawback any fines, penalties or expenses incurred by Fruugo as a result of a prohibited product listing made by a retailer.

This policy is not an exhaustive list of all products prohibited in the countries that the Fruugo platform is available in. In conjunction with this policy, all retailers are expected to adhere to the applicable laws for each country and all retailers are expected to conduct their own due diligence on a product before advertising this product on Fruugo. For the avoidance of any doubt, it is also the retailer’s responsibility to monitor applicable product safety reports and product recall reports including RAPEX Safety Gate Alerts and alerts from national Regulatory or Government bodies in each country that a retailer ships to.

Fruugo reserves the right to amend this policy and it is a retailers responsibility to ensure that they are up-to-date on the prohibited products and product categories outlined below.

1. Adult Material

1.1. Pornography
1.2. Adult products including sex toys or fetish products
1.3. Products containing content or media of an explicit nature including clothing, books, paintings, games, or articles
1.4. Products being advertised using images or media of a sexual or explicit nature
1.5. Personal enhancement creams

2. Animals and Wildlife

2.1. Animal or wildlife products which contain endangered or protected items, including animal fur and ivory
2.2. Taxidermy or mounted specimens
2.3. Live animals, including insects and reptiles
2.4. Hunting or animal traps, including snares or any other device that will harm an animal when it is caught
2.5. Glue traps used to capture rodents
2.6. Marimo Moss Balls
2.7. Electric shock collars used on any animals, including dogs
2.8. Pinch and prong, choke collars, spike collars, or any other type of collar which will harm an animal
2.9. Invasive plants, seeds and weeds
2.10. Any items made from human remains or parts of the human body

3. Artefacts/Cultural Property

3.1. Artefacts including Native American crafts, cave formations, & grave-related items
3.2. Fine arts, including artist signed paintings

4. Currency
4.1. Prop currency which could be used as genuine currency
4.2. Coins

The following brands are prohibited from sale on Fruugo:

The following product keywords are prohibited from sale on Fruugo: