You must not advertise any products which do not meet the relevant safety standards as these products can be extremely dangerous for customers to use. When we are alerted by a government or regulatory authority that a dangerous product has been advertised on Fruugo we will immediately suspend this product from sale and notify you about this.
You are responsible for ensuring that all products listed by you have met all applicable product safety requirements and contain the correct labelling (including CE mark and the manufacturer address).
Our Legal Team may contact you in regards to a product which has been declared dangerous on the RAPEX Alerts. If we locate a dangerous product on Fruugo that has been submitted as a RAPEX alert we will immediately suspend this product from sale.
If a product recall is required, Fruugo will contact all customers who have purchased the dangerous item from you and request that they immediately cease use of this item and dispose of it immediately. After a customer has confirmed that they have destroyed this item we will issue the customer with a full refund at your expense.
If you believe that a RAPEX notification is incorrect please notify the Legal Team and provide all safety documentation to demonstrate that the risk alerted to in the RAPEX Alert does not concern your product. If the Legal Team is satisfied that these documents prove that your product does not pose a risk to consumers we will reinstate your product.
Please be aware that we will, where required, cooperate with law enforcement agencies and courts in respect to any of the products listed by you and/or in respect to any behaviour or conduct by you that warrants investigation or scrutiny.