We charge 15% commission along with a 2.35% funds processing fee (2.35%) of Transaction Value (being the value paid by the shopper for the products and the delivery costs, including any applicable taxes, charges or levies). The funds processing fee contributes towards Fruugo's payment and transaction processing costs (inclusive of any currency and forex charges).
Commission: 15% of Transaction value (of customers’ local selling pricee)
Funds processing fee: 2.35% of Transaction value (of customers’ local selling price)
Commission and Funds Processing Fee is calculated on the local Selling Price (of goods plus shipping) paid by the Customer, including any applicable Sales Taxes, converted to the Retailer’s local currency..
Fruugo charges Commission and Funds Processing Fees on all orders sent to the Retailer for shipment, except where an order is cancelled by the Customer prior to either shipment of the goods, so long as shipment is within 24 hours of the order being placed, or within the lead time, if a lead time was specified by the retailer at the time the customer placed the order. Funds Processing Fees are not refundable.
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