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  • Navigate to Logs > Product Transfer to identify whether your product transfer was successful, or whether you need to review any errors.

  • If there is an issue with the product upload, this will be shown in the “Status” column.

  • To identify the cause of the issue, please double-click on the log line. Any errors will be displayed in the “Error Message” column.

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Things to Consider

  • At the start of your integration process, your Fruugo Integration Specialist will ask you for a webhook URL - this can be obtained from your Ticimax contact.

  • Products that are “Active” will be included in the transfer, whereas if they are marked as “Inactive” they will not.

  • After completing the category matching process we recommend uploading one product as a test to identify if everything has been set up correctly.

  • You can also filter by stock and transfer products accordingly.

  • You can view the status of all of your products by clicking on “List Products”

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