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Linnworks

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Add Fruugo Integration to Linnworks

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connects and automates all the different parts of your selling processes. Which means you can spend less time on order processing, labels, picking, packing and spreadsheets, and more time leading your business.

Overview

This guide is a walk-through of the steps required to integrate your Fruugo Accounts account with Linnworks. Once fully integrated, Linnworks provides the ability to:

  • Automatically download new orders
  • Mark items orders as dispatched
  • Submit / Strike off listings
  • View, manage and dispatch Fruugo orders.
  • Automatically adjust inventory levels, to ensure you never oversell based on sales through other channels.

Prerequisites

1. A Fruugo Seller account.

2. Username and Password for the Merchant Centre.

Quick Set-up Guide

Here's the quick version of the instructions, for those that are already comfortable with performing such installations. If you require full instructions please refer to the Detailed Guide.

1. Click on Settings -> Channel Integration -> Add New Channel.

2. Select Fruugo from the list, and click "Integrate".

3. Input the SubSource, Username, Password, and Default Currency values.

4. Click on the "Test" button to ensure that the setup process is valid.

5. Click on Save to complete the setup of the Fruugo Integration.

Detailed Set-up Guide

Here’s the full step by step instructions to setting Fruugo with Linnworks. The steps have been broken down into the same sequence used in the Quick Guide.

1.   Click on Settings -> Channel Integration -> Add New Channel.

  • On Linnworks, click on Settings.
  • Click on Channel Integration.
  • Click on the "Add New Channel" button on the top right hand side of the screen.

2.   Select Fruugo from the list, and click "Integrate".

  • On the Add New Channel screen, click integrate for Fruugo.

3.   On the Integration screen, enter the following information:

  •  SubSource - The name you would like the channel to appear as in Linnworks, for example: MyFruugoChannel
  • Username - Your Merchant Centre username
  • Password - Your Merchant Centre password
  • Default Currency - The default order/channel currency.

The options for the config screen are as follows:

  • Enabled - Whether or not the channel is enabled on Linnworks.
  • Inventory Sync - Whether stock levels for linked stock items will be updated on the channel.
  • Mark as Despatched - Tick this box if you want processed orders to be marked as despatched on the channel.
  • Inventory Update from Location - Update stock levels from a specific location. Leave this unticked to sync inventory from all locations.
  • Default Currency - The default order/channel currency.
  • Shipping Mapping - Assign Linnworks shipping services to channel services.

4.   Click on the "Test" button to ensure that the setup process is valid.

  • If everything is okay, then the message box will prompt with "OK", otherwise, review the error message and try again.

5.   Click on Save to complete the setup of the Fruugo Integration.

  • The save button is located on the top right hand corner of the Config screendespatched once processed
  • Send out confirmation emails to customers
  • List products for sale on Fruugo, please see details below
  • Update your listings with available stock levels
  • Automatically relist listings once stock becomes available
FeatureDescription
Integration methodFruugo is a Direct channel integration with Linnworks that allows communicating your sales channel directly using the API and lets the two systems working together as one seamless platform. Support for this integration is provided by our Linnworks Support Team
Order downloadNew orders are automatically retrieved from the channel and saved ready for you to process from Open Orders
Order download locationAllows you to select the default Linnworks location that all orders for this channel will be assigned to.
Order despatch

When an order is processed Linnworks can automatically submit a despatch notification along with shipping details to the channel.

Inv. Location mappingAllows you to select which Linnworks location(s) to use to advertise your available stock levels
Inventory level updatesChanges in stock levels for inventory items that are mapped to listings on the channel will trigger an update to submit the new stock level to the channel
Listing downloadLinnworks regularly scans your channel for new listings created and downloads a record of the listing ready for direct SKU mapping
Listing creationUse your Linnworks inventory to create new listings on your channel. Please note! Listing on Fruugo only possible via legacy Linnworks Desktop application only. Check special rules and criteria for Fruugo
Listing updateListing update Use Linnworks to push changes from your inventory to the listings that have been created through Linnworks
Shipping MappingLink the shipping method selected by your customer on your channel to a Linnworks shipping method to allow printing of the correct label.