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7.11.       Bacteria cultures or other products containing E-Coli

8.

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1.          Guns and firearms, including parts of or parts for a firearm

8.2.          Ammunition for a firearm

8.3.          Knives All knives which are classified as a weapon including, but not limited to, the following -

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8.3.7.     Spiral knives – A knife with one or more cutting edge that forms a helix and comes to a point.

8.4.          All legal knives in the UK, excluding cutlery, including cutlery, which do not comply with the legal minimum age of purchase in the country you are selling in to, and are not shipped using an age-verified courier. (Please see Annex 1 for more information).

8.5.          Knuckledusters

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15.9.       Certification and identification, including passports, I.D. cards, birth certifications and death certificates

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Annex 1 - Age restricted products

In accordance with Fruugo’s Protection of Minor’s Policy, the safety and welfare of minors is a priority for Fruugo. Fruugo does not tolerate the sale or delivery of age-restricted products to minors. It is a mandatory and legal requirement that all retailers implement all reasonable measures to ensure that an age-restricted products are not delivered to a minor. All products which are age-restricted on the Fruugo platform, including but not limited to knives, must be shipped via a specialist courier offering an age-verification delivery service. 

It is your sole responsibility as a retailer on Fruugo to ensure that you take all reasonable precautions to ensure that appropriate measures are put in place to prevent underage customers from purchasing a restricted product. The below requirements are Fruugo’s recommendations however, it is your responsibility to ensure that you conduct proper due diligence and comply with all legislation in the countries that you ship to. 

You should: 

• Conduct an identification check on all customers who order an age-restricted product upon delivery of the product.  

• Deny the sale or delivery to any customer who is under the minimum age required to purchase the product, or their age cannot be verified.

• Clearly mark all parcels to show that the product contains a bladed article and that an identification check should be conducted before the product is delivered.

• Take all reasonable precautions to ensure that the product is being delivered to a person over the minimum age required to purchase the product. 

• Do not deliver, or arrange the delivery, to an unattended parcel locker. 

You must NOT rely on the following as proof of age-verification:  

• A statement from the customer confirming that they are over the minimum age. 

• Ask a customer to provide their date of birth without an identification check. 

• Use a disclaimer stating that a customer must be over the minimum age to purchase. 

You must clearly instruct the delivery company to only deliver a parcel to a customer over the minimum age legally required. In addition, you must ensure that all parcels containing a bladed article are clearly marked.

If you are unable to arrange for an age-verification delivery service to a residential address, you must arrange for a customer to collect an item from a parcel shop. Upon collection, the customer's age must be verified by the parcel is handed to the customer. 

If you are unable to offer an age-verification delivery service/parcel collection, you must NOT sell any age-restricted products on Fruugo (including knives). 

As a responsible marketplace, Fruugo may conduct checks on the sales of age-restricted products to ensure that all retailers are complying with all legal requirements. If you fail to comply with this legal requirement, serious disciplinary action will be taken against your account including the permanent removal of your account from the platform.

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Knives

The below table outlines the legal age-restrictions for the sale of legal knives. Please note this table is not exhaustive and it is your responsibility to ensure you comply with the relevant legal requirements regarding age-verification in all countries that you chose to ship to.

The below table only applies to the sale of legal knives with a legitimate purpose, including but not limited to cutlery and chef knives. All illegal knives and offensive weapons are strictly prohibited as per clause 8.3.

The table below is for guidance purposes only. Fruugo does not accept any liability for the accuracy of this table and it is for a retailer to ensure that it is up to date with local selling laws for the countries it is selling to.