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Safety Information

Safety Information

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What is it?

Quick Links

Under the General Product Safety Regulation (GPSR) merchants who sell with Fruugo within the EU, UK, Norway, or Switzerland are required to supply safety information for their products to be displayed on the product detail page.

From 13th December 2024, if we are not able to display your product’s safety information it may be removed from sale



What is safety information?

A retailer must display any applicable safety information, including any safety warnings and user instructions on safe usage and disposal of the products.

Safety information should be provided at a SKU level and is SKU specific. Please ensure to include all relevant and appropriate safety information for your SKUs.

You can find out more about safety information from our Legal team by clicking here.

What safety information is required?

Safety information can be provided for any SKU in your catalogue, but some information is obligatory for certain products and categories. If you do not provide safety information for these SKUs, they may be removed from sale.

Information type

Mandatory categories

Information type

Mandatory categories

Safety Warnings

CE Marking

Ingredients

Serial Number

Optional

Manufacturer Part Number

Optional

Model Number

Optional

Batch Number

Optional

Safety Attestation

Must be provided for any SKU that is in a mandatory category, and you believe safety information is not required

Safety Warnings

Safety warnings and labels are extremely important pieces of information for consumers as they warn a user of any risks associated with the product, or provide instructions on safe use of the product, and what actions should be taken to ensure safe use or disposal of the product.

You must provide a safety warning for each SKU if applicable. A product can have more than one applicable warning.

CE Marking

A CE mark demonstrates to the customer that your product has been assessed by the manufacturer and meets the legislative requirements. You can find more information about products that require a CE mark by visiting this web page issued by the European Commission.

You must indicate for each SKU whether a CE mark is present if they’re in a mandatory category or it may be removed from sale.

Ingredients

If your products fall within the category of cosmetics or food supplements, you will be required to provide the list of ingredients. You should include, where appropriate: ingredient, quantity, and unit.

You must include ingredients for each SKU if they’re in a mandatory category or it may be removed from sale.

Serial Number

A serial number is a unique identifier assigned to a specific product by the manufacturer.

Manufacturer Part Number

A manufacturer part number is used to uniquely identify a specific product among all products from the same manufacturer.

Model Number

A model number is a unique identifier for a product that is used to differentiate between models in a manufacturer’s line of products

Batch Number

A batch number is a unique identifier assigned to a group of products that were manufactured together.

Safety Attestation

If a single safety information type (Safety Warning, CE Mark, Ingredients, Serial Number, Manufacturer Part Number, Model Number, Batch Number) is not required for your SKU, and it is in an obligatory category, you must provide a safety attestation.

Please only share a safety attestation where safety information is not applicable, otherwise your SKUs may be removed from sale.


How do I provide safety information?

Please click on your integration type below to learn how to share safety information for your SKUs.

CSV/XML feeds
We Are Pentagon
VisualSoft
Tapthemarketplace
Selro
Sello
Plentymarkets
Manual file upload
Linnworks
Lengow
Growsync
Feed Manager
E-SS
Effect Connect
Direct Integration (Automated Feed)
Channel Unity
ChannelPilot
ChannelAdvisor
Channable
CedCommerce - WooCommerce
CedCommerce - Shopify
CedCommerce - Prestashop
CedCommerce - Opencart
CedCommerce - Magento 2
CedCommerce - Magento 1
CedCommerce - BigCommerce

 

TongTool
Shopiverse
Mabang
Joom
ECPP
DMSMatrix
Dianxiaomi
BigBuy
BeezUp
Octopia
ChannelEngine
BaseLinker
Ecommeleon
Ticimax
Mango
CrescoData (Maropost)
irobotbox