As much as the cost of the product and cost of shipping are key factors in the performance of your products, the other vital factor in the quality of your data - even more so when you are selling International. The quality of your data is an indicator to the customer of the quality of service & product they may receive, and prior to purchase it breeds confidence in the product meeting their requirements by the manner the information is presented to them.
It makes good product information essential to your business, not just on Fruugo, but on all locations your products are listed. Your product information is your "eCommerce sales pitch" - a virtual shop window.
The product title is the key aspect for most product first impressions along with the image - they are the gateway to visibility for a product. It is shown on a search results page; it is shown on the product page in bold; and it is shown on the category pages. If your product title, with the image, does not clearly show the customer what they need to know - can you expect them to proceed?
Your images (along with the title) will have a big impact on people's confidence - they want to see the product clearly. A good, high-resolution image goes a long way to creating your first positive impression and makes you stand-out among a range of products in a category or search results - many retailers could be selling the same product of you!
The correct place for a clear, concise summary of the product and its features as it shows on the product page. It's important to remember this information will be shown in multiple countries and locations so think about the International buyer, not just domestically.
The attributes you include have two key purposes when interacting with the customer - one is ensuring you have the variant they require available, and secondly you are reassuring them that the title, image and description are accurate.
Each attribute operates in two ways as not only is it a drop-down of the size / colour options for the customer to select, but it is also a method of filter the search or category page to locate the combination they desire.
The majority of customers will have four specific needs to be met with attributes:
As you need to ensure you meet the customers requirements, including AttributeSize and AttributeColor, is recommended for all products. Even if there isn't an option on the product, your product can be one option among many for a browsing customer which is when you can improve your product performance by ensuring your product has the necessary information to fulfill their requirement.
A large portion of the customer's psychology is trust; nothing gives reassurance more than a brand they know and with which they have established a positive purchase relationship.
It is far easier to convince a customer to purchase if the product information presented to them is a brand they know - your first barriers to purchase are removed. Therefore it is vitally important to ensure you provide a case sensitive brand, not only in the Brand field but also in the Title.
The final part of the jigsaw - after ensuring you are giving the best product information available and being competitive with pricing & shipping - is to present this 'package' in the right place. You can quickly undo all the good work in your product information by indicating the incorrect category for your product - it's a simple step but one which can have heavy consequences, so it's important you get it right. The category also provides the search/category filters for age & gender which means an incorrect category could mean you are targeting the wrong gender with your product!
Imagine a customer who has 3 choices for a product - you're all fairly equal on price, yet your image and title are far better so you gain the search click, only to instantly lose their trust as you've placed the 'men's running shoes' they want in 'children's football boots'. Take the time to assess our category tree and maintain accuracy.