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What is it?

Fruugo is globally available in

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46 countries, allowing you to grow your business internationally regardless of where your business is physically located.

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Country Configuration is a tool in the Retailer Portal, that allows you to

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configure and manage the countries you wish to sell

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your products in.

When you complete your country configuration, your products will be available for sale in the countries you have selected.

Quick

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Enabling a country

Configuring a country

Disabling a country

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Links:

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What do I have to do?

Enable a country
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Enabling-a-country
Enabling-a-country

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The Country Configuration

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tool is found under Store Settings

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If you cannot see the Country Configuration page it means that your account has not yet been updated. Fruugo are in the process of updating all Retailer Accounts. You should check back later for updates.

Search for the country you wish to configure from the list of countries in the disabled column or use the search field to filter the countries.

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Select the country you would like to configure and use the toggle to enable the country.

Once enabled, you will see the requirements for the country setup. You can enable or disable a country at any time.

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Enabled countries will have an ‘Action Required' status. This will remain until all settings have been configured or you disable the country.

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A screenshot of the country configuration page when you first enter the pageImage Added

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Configure a country
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Configuring-a-country
Configuring-a-country

Shipping

All countries require a valid shipping method. You can click on the ‘view’ link within the model to set up your shipping or navigate to the Shipping Manager

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tool (Store Settings > Shipping Manager).

  • To successfully configure your shipping, you must set up at least one shipping method for the country with any available carrier.

Compliance

For selected countries such as France, Germany and

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Ireland, there are additional compliance requirements that must be setup. You can click the ‘view’ link within the model to set up your compliance or navigate to the Compliance Manager

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, EPR tool (Store Settings > Compliance Manager > EPR).

  • To successfully configure your country compliance, you will need to supply a valid EPR (Extended Producer Responsibility) certificate ID for all the required EPR product categories. Fruugo are obligated by international law to obtain this information.

Tax Details

Once you have completed the steps to configure a country, Fruugo will update your tax settings. The status of the country will change to ‘Waiting for Fruugo’. This update can take up to 2 hours to complete.

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Tip

When all steps have been completed and your tax details have been updated, the country status will update to

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‘Configuredand your products will be available for sale in the country.

The model that appears on screen when you click on a country. The model shows the country requirements for France which are shipping and compliance. Both requirements have been met.Image Modified

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Disable a country
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Disabling-a-country
Disabling-a-country

Disabling a country is easy. Search for the country you wish to disable from the list of countries in the enabled column or use the search field to filter the countries.

Select the country and use the toggle to disable the country.

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Your tax details will be updated to reflect the change. This can take up to 2 hours to update.

Once your tax record has been updated, your products will be unavailable in the country you have specified.

Your Shipping and Compliance information will remain unchanged and stored in the Retailer Portal

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You can enable or disable a country at any time.