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Each section of the Order API is permitted to be used independently of all other sections. It provides the option of using the XML interface to only download orders, and then use the Fruugo Merchant Centre Retailer Portal to carry out order status updates and the printing of packing slips.
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Depending on the payment method, order value and other additional factors, Fruugo checks the payment status with the payment service provider (PSP) and evaluates the fraud risk of each order. These checks are done before Fruugo releases the order to the retailer through the API (or in the Merchant CentreRetailer Portal).
Some payment methods (PSPs) have occasional delays in their processing and that, combined with the stateless nature of the service, has an effect on how Fruugo can process and forward the orders. Therefore the start date and end date of the Order Data Feed used to select orders is based upon the time the order successfully passes the Fraud Checks, not the time that the customer places the order.
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- A retailer wants to get the orders every four hours.
- The retailer's system processes the orders and “owns” the order after it is retrieved from Fruugo. The Retailer does not update the orders using the Fruugo Merchant CentreRetailer Portal.
Every four hours the retailer system runs a batch job that downloads the orders for the previous 4 hour period.
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